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How to cancel Xbox Live
If you need to, you can cancel your Xbox Live Gold subscription. Here’s how:
To cancel your membership immediately, please contact Xbox Support.
To end your membership at the end of your current term:
- Go to https://support.xbox.com/en-us and log in using your Microsoft account
- Go to My Account
- In the Xbox Live section of the My Account page, click Cancel Auto Payment
Cancel XBOX on your XBOX 360 console:
- On your Xbox One console select Settings > Account > Subscriptions
- Choose the subscription you want to cancel, and then press the A button
- Under Payment and billing, select Cancel Subscription and follow the instructions
To stop automatically renewing your subscription, but keep using it until it expires:
- Sign in to your services and subscriptions page with your Microsoft account.
- Find the subscription you want to stop renewing, then select Turn off auto-renew.
- Select Confirm cancellation
To cancel online, go to https://support.xbox.com/en-US/billing/xbox-subscriptions/how-to-cancel-xbox-subscription
To cancel over the phone, call: (800) 469-9269
Xbox Live is where your gaming life comes together, with the games you love, the … A single Gold membership provides Gold benefits, such as multiplayer.
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