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Truebill is a free app that tracks subscriptions, monitors for changes, and cancels unwanted bills. The average Truebill user saves $512 per year.

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Truebill maintains no partnership or agreement with SurveyMonkey. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.

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How to Cancel SurveyMonkey Manually

Unsubscribe by following these steps:

or

To disable auto-renew on your Survey Monkey account:

  1. Click your username in the upper-right corner of your account.
  2. Click My Account.
  3. Click the Billing Details tab.
  4. Under the Billing Profile section, go to Auto-renew and click Cancel to the right of Enabled.
  5. Confirm the cancellation terms and date, and click Cancel Auto-Renew.

To call or email, you need to log into your account first.

To cancel online, go to http://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account
To cancel over the phone, call: http://help.surveymonkey.com/contact-us

SurveyMonkey may show up on your statement as:

  • SMK*SURVEYMONKEY
  • SMK*SURVEYMONKEY.COM
  • SMK*SURVEYMONKEY.COM 971-2445555 CA
  • SURVEYMONKEY COM
  • SURVEYMONKEY.COM
  • SURVEYMONKEY.COM 971-244-5555
  • SURVEYMONKEY.COM 971-244-5555 CA
  • SURVEYMONKEY.COM 971-2445555 CA
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