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How to Cancel SurveyMonkey Manually
Unsubscribe by following these steps:
To disable auto-renew on your Survey Monkey account:
- Click your username in the upper-right corner of your account.
- Click My Account.
- Click the Billing Details tab.
- Under the Billing Profile section, go to Auto-renew and click Cancel to the right of Enabled.
- Confirm the cancellation terms and date, and click Cancel Auto-Renew.
To call or email, you need to log into your account first.
To cancel online, go to http://help.surveymonkey.com/articles/en_US/kb/Canceling-an-Account
To cancel over the phone, call: http://help.surveymonkey.com/contact-us