How to cancel Shopify
To close your Shopify store:
1.) Log in as the account owner. 2.) From your Shopify admin, click Settings, then click Account. 3.) Scroll down to Cancel or pause your store. 4.) Under Want to close your store?, click Close my store. 5.) At this point, you have the opportunity to get in touch to see if we can help you. If you’re sure you want to close, it would be great if you’d click on a reason in the drop-down menu. When you’re ready, click Close my store.