How to cancel Shoeboxed
To cancel your Shoeboxed account:
- Log into your account and click your name at the top, then select Account settings.
- Click Change my plan.
- You will still be able to access your online account with your existing login credentials after you cancel.By canceling your account, you will no longer be able to send documents to us for processing. If you have envelopes pending processing at the time of cancellation, please email firstname.lastname@example.org to ensure that your documents are returned.
- Please note that canceling your paid plan is the same thing as downgrading to the DIY, forever free plan. If you wish to delete your account entirely, you can do so by going to your Account settings, then selecting Delete my account.
To cancel online, go to http://support.shoeboxed.com/knowledgebase/articles/105394-how-do-i-cancel-my-shoeboxed-account
To cancel over the phone, call: 1 (888) 369-4269
Email email@example.com and ask them to cancel your account.