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Truebill maintains no partnership or agreement with Private Internet Access. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.
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How to Cancel Private Internet Access Manually
Unsubscribe by following these steps:
Send an email to support@privateinternetaccess.com and request support or
To cancel your Private Internet Access subscription, there are a couple of options depending on your method of payment.
If you purchased service directly via a Credit Card, Paypal, Google, or by using Amazon:
- Go to https://www.privateinternetaccess.com/pages/client-sign-in and log into the Client Control Panel
- Click the Cancel option
If your purchased service via OKPay:
- Log into your payment account with those services via their website
- Locate the subscription for Private Internet Access’s services
- Click Cancel
For all other methods of payment:
- You can simply skip your next payment and your account will expire automatically
To cancel online, go to https://www.privateinternetaccess.com/helpdesk/new-ticket
Email helpdesk@privateinternetaccess.com and ask them to cancel your account.