How to cancel Blackbaud

To cancel a cash or check Recurring Gift:

1. Click the Recurring Gift tab. A list of recurring gift records displays.
2. Click the link of the recurring gift record to edit.
3. Update the Recurring Gift Status field to anything other than Active.
4. Click Save.

To cancel a credit card Recurring Gift:

1. Click the Recurring Gift tab. A list of recurring gift records displays.
2. Click the link of the recurring gift record to edit.
3. Click Cancel Recurring Gift. The Luminate CRM Recurring Gift Status field is updated to Written Off - Donor Canceled, and the New Payment Date field becomes blank. The Luminate Online record Status is updated to Canceled.
4. Click Save.