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The average Truebill user saves $512 per year
We can help you cancel your Mozy subscription
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Truebill maintains no partnership or agreement with Mozy. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.
Mozy is the industry-leading solution for online, data, and computer backup software.
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How to Cancel Mozy Manually
Unsubscribe by following these steps:
To cancel your MozyHome account:
- Uninstall the backup software from your computer. For steps uninstalling Mozy, see Uninstalling Mozy.
- Log into your account, https://mozy.com/login.
- Click on Manage Account from the drop down menu under your name located at the top right of the page.
- Select My Profile.
- Deselect the Mozy Newsletter and Mozy email notifications (if selected).
- Next to Member Since, click Delete account.
- Type in account password to confirm account deletion.
To cancel over the phone, call: 866-789-6699
Email mozysales@carbonite.com and ask them to cancel your account.