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We can help you cancel your Mozy subscription

Truebill is a free app that tracks subscriptions, monitors for changes, and cancels unwanted bills. The average Truebill user saves $512 per year.

Learn more about Truebill
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Truebill maintains no partnership or agreement with Mozy. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.

Mozy is the industry-leading solution for online, data, and computer backup software.

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How to Cancel Mozy Manually

Unsubscribe by following these steps:

To cancel your MozyHome account:

  1. Uninstall the backup software from your computer. For steps uninstalling Mozy, see Uninstalling Mozy.
  2. Log into your account, https://mozy.com/login.
  3. Click on Manage Account from the drop down menu under your name located at the top right of the page.
  4. Select My Profile.
  5. Deselect the Mozy Newsletter and Mozy email notifications (if selected).
  6. Next to Member Since, click Delete account.
  7. Type in account password to confirm account deletion.
To cancel over the phone, call: 866-789-6699
Email mozysales@carbonite.com and ask them to cancel your account.

Mozy may show up on your statement as:

  • MOZY
  • MOZY 801-7562331 UT
  • MOZY 8610000079366 PLEASANT GROVE UT
  • MOZY.COM
  • MOZY.COM - CYBER SOURCE
  • MOZY.COM 0542 AMERICAN FORK UT
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Unknown or unwanted subscriptions can cost an
average of $512 per year.
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