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Web-based application that uses games to improve cognitive abilities. Provides information about memory, brain health and cognition.

How to Cancel Lumosity Manually

Unsubscribe by following these steps:

To cancel your Lumosity subscription, you’ll need to disable auto-renewal on your account.

If purchased through Lumosity.com:

  1. Go to https://www.lumosity.com/app/v4/settings/auto_renewals/cancel
  2. Log in if prompted
  3. Confirm by clicking the Cancel Auto-Renewal button at the bottom of the page.

If you purchased through Google Play:

  1. Open the Lumosity app.
  2. Tap More and then tap Account Settings
  3. Tap Manage Subscription
  4. Click on the Lumosity subscription, and at the bottom of the page tap Cancel subscription

If you purchased through Apple:

  1. Launch Settings on your iPhone/iPad
  2. Tap iTunes & App Store
  3. Tap your Apple ID
  4. Tap View Apple ID
  5. Log into your Apple account if prompted
  6. Tap Subscriptions, then choose Lumosity to Cancel Subscription

To request a refund:

Visit https://help.lumosity.com/hc/en-us/requests/new?ticket_form_id=25550

If you are logged into your subscribed account, you may be able to request a refund directly from this page. To do this, click the View Eligible Refunds button.

If this does not show any eligible refunds, contact Lumosity support but clicking the Continue by Email link.

To cancel over the phone, call: (877) 777-0502
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average of $512 per year.
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