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How to cancel Keap
To cancel your Infusionsoft account:
- Click here and log in to your account
- While viewing a contact record, click on the Order tab.
- Click on the name of the subscription to open it.
- Go to the Current Status section to… -Change the Status to Inactive. -Setting the status to inactive means that the customer canceled a subscription before the original purchase term expired. -Enter the End Date. -Enter the Reason Stopped.
- Go to the Recharge Information section and set auto charge to No.
- Click on the Save button to inactivate the subscription. The customer will no longer be billed for the subscription.
To cancel over the phone, call: 1 (866) 800-0004