How to cancel JotForm

  1. Make sure you are logged in using your JotForm account/username at https://www.jotform.com/login

  2. First, click the human icon shape at the top right corner and click the “Account” text link.

  3. Go to your Account->Billing page or click on this link https://www.jotform.com/myaccount/billing. From your Current Plan you can switch to Starter/FREE plan by clicking on the Downgrade button.

  4. A pop-up window will provide additional information about the downgrade, follow the instructions mentioned to proceed on cancelling your plan or switching back to “Free” account.

If you need online forms for generating leads, distributing surveys, collecting payments and more, JotForm is for you. Learn more about how we can help.

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