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Hightail was formerly known as YouSendIt.
How to Cancel Hightail Manually
Unsubscribe by following these steps:
To cancel your PRO Hightail account:
- Go to https://www.hightail.com/login and log into your account –> Click on your avatar in the top right screen to access your account settings panel
- Click the Edit button next to PRO Plan
- Click Go LITE to downgrade your paid PRO account to a free LITE plan
To cancel your Business Customers account:
Please contact your dedicated account manager or customer success representative to discuss the cancellation of your account.