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We can help you cancel your Hightail subscription
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Truebill maintains no partnership or agreement with Hightail. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.
Hightail is the professional way to securely share your files and folders with anyone from any device. Join for free today and keep your ideas moving.
Hightail was formerly known as YouSendIt.
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How to Cancel Hightail Manually
Unsubscribe by following these steps:
To cancel your PRO Hightail account:
- Go to https://www.hightail.com/login and log into your account –> Click on your avatar in the top right screen to access your account settings panel
- Click the Edit button next to PRO Plan
- Click Go LITE to downgrade your paid PRO account to a free LITE plan
To cancel your Business Customers account:
Please contact your dedicated account manager or customer success representative to discuss the cancellation of your account.
To cancel over the phone, call: 866-844-7021
Email support@hightail.com and ask them to cancel your account.