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Truebill maintains no partnership or agreement with HelloFresh. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.

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How to Cancel HelloFresh Manually

Unsubscribe by following these steps:

To deactivate your Account, please call HelloFresh Customer Care at (646) 846-3663 or email hello@hellofresh.com stating that you wish to terminate your account, along with your full name and registered email address.

You may also deactivate your Account by accessing your Account on the HelloFresh website by following the instructions below:

  1. Log in to your account on the web

  2. Click on your name in the upper right-hand corner, then click ‘Account Settings’

  1. Scroll down on the Plan settings page and click ‘Cancel Plan’ (under Status section).
  1. Follow the prompt(s) for your cancellation. You will be prompted with a message confirming that your account has been cancelled.

Just be sure to pause/cancel by 11:59 pm PST 5 days prior to your next scheduled delivery so we can alert our suppliers.

Please note that we unfortunately cannot process cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

To cancel online, go to https://www.hellofresh.com/
To cancel over the phone, call: 1-800-733-2414, (646) 846-3663
Email hello@hellofresh.com and ask them to cancel your account.
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