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Truebill - Cancel Subscriptions
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Truebill maintains no partnership or agreement with Hairstory. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.

Hairstory makes cleansing and styling products that clean without harm to people and the environment.

How to Cancel Hairstory Manually

Unsubscribe by following these steps:

Login into your account https://www.hairstory.com/accounts/profile/. On the left side of the page you will see MY ACCOUNT. Click on MY ACCOUNT for the drop down menu. Click on “My Subscriptions” to access your subscriptions.

On the MY SUBSCRIPTIONS page you will see MANAGE THIS SUBSCRIPTION for each subscription in your account. Click on the MANAGE THIS SUBSCRIPTION for the subscription you want to edit. In this section you can:


  • edit the size or formula of your subscription
  • add a one time styling product or kit or accessory


  • ship your next order now
  • reschedule the next ship date of your next order (make sure to update when you change the frequency)
  • edit the frequency of your subscription (which will only change the time between upcoming orders, not since the last order - so make sure to also update the next ship date)

SHIPPING ADDRESS- edit or add a new shipping address for your subscription

PAYMENT DETAILS- edit or add a credit card used on your subscription


  • cancel your subscription (scroll down all the way to the bottom of the page to see this option)
To cancel over the phone, call: 646-725-0343
Email info@hairstory.com and ask them to cancel your account.
Can you name all the subscriptions you’re paying for?
Unknown or unwanted subscriptions can cost an
average of $512 per year.