How to cancel Experian Credit Report

Cancel Experian account

To cancel your Experian account:

  1. Call Experian’s Customer Service center at 1 (877) 284-7942. Be prepared to answer questions regarding your account as well as your personal information i.e. account number, SSN, credit card number, etc.!
  2. Follow the telephone prompts to select the option that allows you to speak directly with an Experian representative.
    • Press “1” for membership services and then “1” again to reach billing and membership services
  3. Inform the Experian representative that you want to cancel your Experian subscription
    • Provide the representative with any required information to cancel your subscription
  4. Verify any terms and conditions associated with the cancelation
  5. Make sure you find out the representative’s name, the effective cancelation date, and a confirmation number. This information can be helpful in the event you are charged after canceling your subscription and you need to provide references to Experian.

OR

  1. Cancel your account by sending an email. This may take longer, since you will have to wait for a reply after each of your messages. However, it has the advantage of preserving correspondence in written form, so that you can prevent misunderstandings with Experian customer service.
    • Email support@experiandirect.com if you are subscribed to Experian Credit Tracker
    • If you do reach out to through email, they may redirect you to cancel over the phone
To cancel over the phone, call: 1 (877) 284-7942
Email support@experiandirect.com and ask them to cancel your account.

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