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How to cancel Dropbox


If for any reason you need to downgrade your subscription back to a free Dropbox Basic account please follow the instructions below.

Downgrade your Pro account’s subscription:

  1. Sign in to the Dropbox website with the Dropbox account you wish to unsubscribe.

  2. Visit the downgrade page

  3. Select ‘Downgrade’

  4. You’re all set.

Cancelling your Dropbox account and subscription

  1. Sign into your dropbox account on the dropbox homepage.

  2. Go to Settings under your profile name at the top righthand corner. cancel Dropbox step 2

  3. Go to Account in Settings. cancel Dropbox step 3

4.Scroll down to Delete my Dropbox near the bottom of the Settings page. Click Delete my Dropbox. cancel Dropbox step 4

  1. Enter your password, your reason for cancellation and click Delete my account to finalize your cancellation. cancel Dropbox step 5
To cancel online, go to https://dropbox.com/downgrade

Dropbox is a service that keeps your files safe, synced, and easy to share. Bring your photos, docs, and videos anywhere and never lose a file again.

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Unknown or unwanted subscriptions can cost an
average of $512 per year.