How to cancel DocuSign
To cancel, close, or downgrade your account, please email Support@DocuSign.com from the email address on file. If you no longer have access to that email please call DocuSign Support at (866) 219-4318.
During your call, we can also help you with transferring to a new plan or processing a refund.
Please note: If calling, please be prepared with the account number (Where do I find my DocuSign account number?), the email address associated with your account, and the last 4 digits of the credit card currently on file.
DocuSign may show up on your statement as:
- DOCUSIGN 02062190200 WA
- DOCUSIGN 866-219-4318 WA
- DOCUSIGN 866-219-4318 WA 98101 US
- DocuSign SEATTLE WA