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How to cancel DocuSign
To cancel, close, or downgrade your account, please email Support@DocuSign.com from the email address on file. If you no longer have access to that email please call DocuSign Support at (866) 219-4318.
During your call, we can also help you with transferring to a new plan or processing a refund.
Please note: If calling, please be prepared with the account number (Where do I find my DocuSign account number?), the email address associated with your account, and the last 4 digits of the credit card currently on file.
To cancel online, go to https://support.docusign.com/articles/How-do-I-cancel-or-downgrade-my-account
To cancel over the phone, call: (866) 219-4318
Email Support@DocuSign.com and ask them to cancel your account.
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