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How to cancel Crashplan
Sign in to the CrashPlan web app
Click the Subscriptions tab
From the Actions column, click Cancel for the subscription you no longer want
Review the information presented
In the text box at the bottom of the screen, type delete data to confirm your decision
Note: If you are canceling a subscription because you changed the subscription for the computer(s) on this account, your CrashPlan Central backup archive will be protected as long as an active subscription key is applied to your computers
Click Cancel Subscription”
To cancel over the phone, call: 888-314-8842
Email information@code42.com and ask them to cancel your account.