We can help you cancel your Boingo Wireless subscription

Subscriptions include Boingo Mobile, Boingo Unlimited, Boingo Global, Boingo Europe Plus, Boingo UK & Ireland, and Boingo Asia Pacific. Follow these steps to cancel your subscription:

1. Log in to “My Account”
2. On the left-hand side, Select “My Plan”
3. You will then see the “Cancel Subscription” link (as shown below). Follow this link to cancel the recurring monthly payment or to cancel the account completely.
4. The subscription will cancel by the end of billing cycle
5. Your billing cycle date will be display on “My Account”

Note: If you are not on a recurring subscription or have already submitted a request to cancel your account, you will not see the “Cancel Subscription” option.

iTunes Subscriptions

Customers who signed up for Boingo from Boingo Wi-Finder on the iOS app store can cancel from their device via “Manage Subscription” in the iPhone/iPad Settings menu.

Pay-As-You-Go-Plans

Boingo Day Pass and Hourly customers can stop charges by not logging in at hotspots.

Note: If you are not on a recurring subscription or have already submitted a request to cancel your account, you will not see the “Cancel Subscription” option.