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We can help you cancel your Ancestry subscription

Truebill is a free app that tracks subscriptions, monitors for changes, and cancels unwanted bills. The average Truebill user saves $512 per year.

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Truebill maintains no partnership or agreement with Ancestry. Truebill is an independent third party service that acts as an authorized representative when cancelling subscriptions on your behalf.

Ancestry is the largest provider of family history and personal DNA testing, harnessing the information found in family trees, historical records, genetics and health history to help people gain a new level of understanding about their lives.

How to Cancel Ancestry Manually

Unsubscribe by following these steps:


cancel Ancestry.com

To cancel your Ancestry.com subscription:

  1. Log in to your Ancestry account.
  2. Click your username and select Your Account.
  3. Click the Cancel subscription link.
  4. Confirm your account by entering your password, then click Continue.
  5. Inform Ancestry the reason you’re canceling.
  6. Click Continue and your subscription is officially deactivated.
To cancel over the phone, call: 1-800-615-6560
Email support@ancestry.com and ask them to cancel your account.
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Unknown or unwanted subscriptions can cost an
average of $512 per year.