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How to Cancel Ionos by 1&1 Manually
Unsubscribe by following these steps:
If you would like to cancel one of your IONOS contracts, simply log in to the Contract Service and disable the contract auto-renewal option.
- Log in to the Contract Service with your IONOS Customer ID and password.
- If you have more than one contract, click on the contract you would like to cancel.
- In the Update auto-renewal setting panel, click Next.
- Toggle the switch next to Automatically keep my contract to turn contract auto-renewal off.
- Click Save.
- Review the listed impacts related to contract cancellation, and if you are ready to continue, click Disable Auto-Renewal.
- Please inform us of the reason for your cancellation by choosing one of the options displayed. Then click Next.
Auto-renewal for your contract has now been disabled. The date that your contract will expire will be displayed after the final step.
To cancel online, go to https://login.ionos.com/?shoplogin=enabled&linkId=hd.nav.login&ucuoId=PUlead:CISO_TLD_SLD.WH.US-20200226164910-4DAFD7CF92B3F78B15A3EF418BAAF7A7.TCbs1b
To cancel over the phone, call: 1-484-254-5555